Customer Service Representative


About the Role
At Canopy Imaging, we're looking for a passionate Customer Service Rep to join our Customer Service team. You'll be a key player in delivering amazing customer care and guiding clients through their journey with us. Our team stands out for its commitment to going above and beyond for our customers with top-notch service.

You’ll be a problem solver with a can-do attitude who loves helping people, learning new things, and adapting on the fly. If you enjoy working in a dynamic, fast-paced environment, this is the role for you.

This is a full-time position based across our two Rotorua clinics, where you’ll be handling a variety of tasks — from assisting customers to managing efficient administrative work.

What You’ll Bring:

  • Experience providing great customer service
  • Excellent communication skills (both written and verbal)
  • Tech-savvy with the ability to pick up new software quickly
  • A passion for healthcare and improving customer experiences
  • Attention to detail and the ability to follow through, no matter the challenge

Why You’ll Love It Here:

  • 5 weeks of annual leave to recharge
  • An extra Canopy Day Off each year to use however you want
  • Enhanced parental leave and sick leave benefits
  • Health perks like free and discounted health services
  • Comprehensive training to grow your skills and career
  • A supportive, friendly team that’s always ready to help

If you’ve got what it takes, we want to hear from you – apply today with a cover letter outlining why you're the perfect fit for the role!

About Us 
Canopy Imaging is one of New Zealand's largest private radiology providers delivering high quality patient care through a network of North Island clinics.  We are part of Canopy Healthcare (Canopy) who are a unique vertically integrated New Zealand healthcare provider, comprising of 23 diagnostic clinics, 8 oncology clinics, a private breast surgical and diagnostic centre and a drug compounding business, making it the leading North Island diagnostic provider and the largest private medical oncology provider in New Zealand.

Visit canopyimaging.co.nz and canopyhealthcare.co.nz for more information.

Apply now

Permanent Full-time

Job no: 2026-0130

Location: Rotorua Lakes - Tūtānekai

Closing Date: Thursday, 30 April 2026