Clinical Assistant - MRI

About this role

Are you someone who enjoys working with people, thrives in a busy clinical environment and takes pride in delivering excellent patient care?

Due to internal movements, an opportunity has become available for a Clinical Assistant – MRI to join our Canopy Imaging team at our Shakespeare Road clinic in Auckland.

This is a full-time position working 40 hours per week, reporting to the Senior MRI Technologist.

In this role, you will work closely with our MRI Technologists and wider clinical team to support the smooth and safe operation of our MRI service. You will help patients feel comfortable, informed and supported throughout their appointments.

Responsibilities

• Welcome patients and assist them throughout their MRI appointment, ensuring a positive and comfortable experience.
• Help prepare patients for examinations, reviewing safety questionnaires for completeness and escalating concerns to MRI Technologists.
• Assist with patient flow, appointment coordination and preparation of the MRI environment.
• Support patients with mobility, changing and positioning preparation while maintaining dignity and privacy.
• Prepare examination rooms between patients, including cleaning approved equipment.
• Check, rotate and restock consumables; monitor linen and changing areas; identify low stock and order where appropriate; report faults or hazards promptly.
• Assist radiologists with arthrogram procedures, as required.
• Follow MRI safety protocols, infection prevention procedures and appropriate escalation processes.
• Provide administrative and scheduling support to the MRI team, including reviewing appointments and preparing documentation.

Skills and experience

We are looking for someone who brings a positive attitude, excellent communication skills and a genuine commitment to patient care. Ideally, you will have:

• Previous experience in a customer service or patient-facing role.
• Excellent communication and interpersonal skills, with a genuine interest in helping others.
• Strong organisational skills and the ability to manage competing priorities.
• Good computer literacy and attention to detail.
• An understanding of patient privacy, confidentiality and workplace safety.
• A collaborative approach and willingness to learn and follow clinical procedures.
• The confidence to recognise concerns and seek guidance from clinical colleagues when required.

Previous experience in healthcare, diagnostic imaging or a similar clinical environment would be advantageous.

Why You’ll Love It Here

At Canopy Imaging, we believe in looking after our people so they can focus on providing exceptional care to our patients. Here’s what you can look forward to:

• 5 weeks of annual leave to recharge
• An extra Canopy Day Off each year to use however you want
• Enhanced parental leave and sick leave benefits
• Health perks like free and discounted health services
• Comprehensive training to grow your skills and career
• A supportive, friendly team that’s always ready to help

Ready to join us?

If you’re passionate about patient care and want to be part of a team that genuinely values its people, we’d love to hear from you.

Apply now and take the next step in your career with Canopy Imaging!

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