Clinical Assistant - MRI

About this role

Exciting things are happening at Canopy Imaging, and we are looking for a Clinical Assistant – MRI to join the team at our new Carlton Gore Road clinic in Auckland!

This is a full-time position working 40 hours per week and offers an opportunity to be part of a new clinical environment, working alongside experienced imaging professionals.

As a Clinical Assistant, you will help ensure our patients receive a welcoming, safe and positive experience throughout their MRI appointments. From preparing patients for scans to supporting the MRI team with daily clinic activities, you will play a key role in helping our service operate smoothly and efficiently.

We are looking for someone who is friendly, adaptable, well organised and genuinely passionate about providing excellent patient care.

Responsibilities

• Welcome patients and provide reassurance, guidance and support throughout their MRI appointments.
• Assist with patient preparation, including changing, mobility assistance and checking MRI safety questionnaires for completeness.
• Work closely with MRI Technologists, promptly escalating safety concerns or changes in patient wellbeing.
• Support efficient patient flow and help keep appointments running smoothly.
• Prepare MRI rooms between examinations, including cleaning approved equipment.
• Check, rotate and restock consumables; monitor linen and changing areas; identify low stock and order where appropriate; report faults or hazards promptly.
• Assist radiologists with arthrogram procedures when required.
• Maintain a safe clinical environment by following MRI safety and infection prevention procedures.
• Assist with documentation, appointment scheduling and other administrative requirements.
• Contribute to a collaborative and patient-focused team environment.

Skills and experience

We are looking for someone who brings a positive attitude, excellent communication skills and a genuine commitment to patient care. Ideally, you will have:

• Previous experience in customer service, patient support or a similar people-focused role.
• Excellent interpersonal and communication skills.
• Strong organisational abilities and confidence working in a fast-paced environment.
• Good computer skills and high attention to detail.
• An understanding of patient privacy and confidentiality.
• A proactive, adaptable approach with a willingness to learn.
• The ability to follow instructions and work within established clinical and safety procedures.

Experience in a healthcare or diagnostic imaging environment would be an advantage, although a positive attitude and commitment to patient care are equally valued.

Why You’ll Love It Here

At Canopy Imaging, we believe in looking after our people so they can focus on providing exceptional care to our patients. Here’s what you can look forward to:

• 5 weeks of annual leave to recharge
• An extra Canopy Day Off each year to use however you want
• Enhanced parental leave and sick leave benefits
• Health perks like free and discounted health services
• Comprehensive training to grow your skills and career
• A supportive, friendly team that’s always ready to help

Ready to join us?

If you’re passionate about patient care and want to be part of a team that genuinely values its people, we’d love to hear from you.

Apply now and take the next step in your career with Canopy Imaging!

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